Return & Privacy Policy
** (Return Policy) **
1. In Case of a Manufacturing Defect:
As most of our products are under warranty, we accept all returns if they are within the warranty period and the customer finds any manufacturing defect the defective product will be completely replaced with a new one, with any compensation deemed appropriate by the company.
2. In Case of No Product Defect:
If a customer wishes to return a purchased product that has no manufacturing defect, it must be done within **14 days** from the date of purchase ,also Returns must be made to the company's location only, at the advertised company address(Shuwaikh Industrial 2 - Street 17 - Block 1 - Plot 92 - Shop No. 6).
3. Refund Method:
The refund method depends on the payment method:
* For cash payments, the refund is provided in cash immediately .
* For card payments, the refund will be returned to the same account from which the payment was debited within 3 working days.
**(Privacy Policy)**
1. Information Collection
Aqua Brimix collects information that you voluntarily provide to us when using our website, such as: your name, email address, phone number, and shipping address. This information is essential for processing your orders and providing the best possible customer service This is in the event that the customer uses the contact form only.
2. Use of Information
We use the information we collect for several purposes, including: processing and managing your orders, improving the shopping experience on our website, sending you product and offer updates (with your consent), and responding to your inquiries and requests.
3. Information Protection
We are committed to protecting your privacy. We use appropriate security measures to prevent unauthorized access, use, or disclosure of your personal information.
4. Information Sharing
We do not sell or rent your personal information to any third party. We may share your information with shipping companies to complete the delivery process, or with governmental authorities if required by law.
5. Cookies
We use cookies to enhance your user experience on our website. You can disable these files in your browser settings, but it may affect the site's performance.
6. Changes to the Privacy Policy
Aqua Brimix reserves the right to update this privacy policy from time to time. Any changes will be posted on this page. Please review this page periodically to stay informed about any updates.
7. Contact
If you have any questions about this privacy policy, you can contact us via( Info@aquabrimixkw.com ).